Refund Policy
Legal notice
RabGamesStudio™ seeks to offer high-quality digital experiences.
Refunds only apply in specific circumstances.
1. Eligible Products
Refunds apply only to paid digital video games purchased through official platforms.
Free games are offered without warranty or possibility of refund.
2. R Warranty
The R Guarantee is RabGamesStudio™'s commitment to the quality of its products.
This applies when:
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A serious technical problem is preventing the game from running.
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The product contents are damaged or incomplete.
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The product is significantly different from what was advertised.
3. Solution options
Depending on the case, RabGamesStudio™ may offer:
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An update or patch that fixes the problem
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A digital replacement for the product
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A refund through the purchase platform
4. Deadline for requesting a refund
Applications must be made within 30 calendar days of purchase.
5. Conditions
The refund may be refused if:
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The product was modified or altered
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The game was downloaded from unauthorized sources.
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The problem is due to incompatible hardware.
6. Support Request
Support or refund requests can be sent to:
Includes:
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proof of purchase
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problem description
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screenshots or details if possible